Refund policy

We accept return requests within 30 days after delivery.

Eligibility
Items must be unopened, unused, and in their original packaging, with proof of purchase. Opened teas, dietary supplements, body oils, skincare products, and other consumable or personal-care items are final sale unless they arrived damaged, defective, incorrect, or were sent in error. Sale items and gift cards are final sale.

Starting a return
Email info@amaraapothecary.com before sending anything back. If accepted, we will provide return instructions and, when applicable, a return shipping label. Unauthorized returns may not be accepted. Unless the item was damaged, incorrect, or sent in error, a $7.99 prepaid-label cost may be deducted from the refund.

Damaged or incorrect items
Email us within 7 days of delivery with your order number and photos of the shipping box and item. We will evaluate the issue and, when appropriate, replace the item or issue a refund.

Exchanges
The fastest way to exchange an eligible item is to complete an approved return and place a separate order for the replacement.

Refunds
We will notify you after receiving and inspecting the return. Approved refunds are issued to the original payment method within 10 business days. Your bank or card provider may require additional processing time. If more than 15 business days have passed since approval, email info@amaraapothecary.com.